Privacy Policy

Last Updated: February 15, 2025

Introduction and Our Commitment

At Tech Advance Systems, we understand that your personal information is valuable. This privacy policy explains how we collect, use, and protect your data when you interact with our code optimization services and educational programs.

We operate from Taiwan and comply with local data protection regulations, including the Personal Data Protection Act. This policy applies to all interactions through our website techadvancesystems.com and related services.

Quick Summary: We only collect information necessary to provide our services, never sell your data to third parties, and give you control over your personal information at all times.

What Information We Collect

Information You Provide Directly

  • Name and contact details when you sign up for programs or contact us
  • Professional background and coding experience during enrollment
  • Payment information for course registration (processed securely through third-party providers)
  • Code samples and project work submitted for optimization review
  • Communication preferences and feedback

Information We Collect Automatically

  • Website usage data including pages visited and time spent
  • Technical information like browser type, device, and IP address
  • Learning progress and completion rates within our programs
  • Error logs and performance data to improve our platform
Data Type Purpose Retention Period
Contact Information Service delivery and communication 3 years after last contact
Learning Records Progress tracking and certification 7 years for educational records
Technical Data Platform improvement and security 2 years

How We Use Your Information

We use your personal data for specific, legitimate business purposes related to providing code optimization education and services.

Primary Uses

  • Delivering educational content and personalized learning experiences
  • Providing code optimization consultations and feedback
  • Processing course enrollments and managing your account
  • Sending important updates about your programs and our services
  • Improving our curriculum based on learning outcomes

Secondary Uses

  • Analyzing website performance to enhance user experience
  • Developing new courses based on industry trends
  • Sending occasional newsletters about programming best practices
  • Complying with legal requirements and business records

Data Sharing and Third Parties

We maintain strict control over your personal information. We do not sell your data to marketing companies or share it with unrelated businesses.

Service Providers We Work With

  • Payment processors for secure transaction handling
  • Cloud hosting services for platform infrastructure
  • Email service providers for course communications
  • Analytics tools to understand website usage patterns

All third-party providers are carefully vetted and bound by data protection agreements. They can only use your information for the specific services they provide to us.

Important: We may share information when required by Taiwan law, court orders, or to protect the safety of our community. We will notify you of such disclosures when legally permitted.

Your Rights and Control

You have significant control over your personal information. Here's what you can do and how to exercise these rights.

Access and Correction

  • Request a copy of all personal data we hold about you
  • Update incorrect information in your account
  • View your learning progress and submitted materials
  • Download your course completion certificates

Deletion and Restriction

  • Request deletion of your account and associated data
  • Opt out of marketing communications while keeping your account
  • Restrict processing for specific purposes
  • Object to automated decision-making processes

To exercise any of these rights, contact us using the information below. We respond to all requests within 30 days and provide updates if additional time is needed.

Security and Protection Measures

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure.

Technical Safeguards

  • SSL encryption for all data transmitted to our servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting staff access to necessary information only
  • Automated backups with encryption for data recovery
  • Firewall protection and intrusion detection systems

Organizational Measures

  • Staff training on data protection and privacy procedures
  • Regular policy updates reflecting current best practices
  • Incident response procedures for potential security breaches
  • Third-party security certifications and compliance monitoring

While we implement robust security measures, we also encourage you to protect your account by using strong passwords and logging out after sessions on shared computers.

International Data Transfers

Our primary servers are located in Taiwan, but some of our service providers operate internationally. When your data is transferred outside Taiwan, we ensure adequate protection through approved transfer mechanisms.

  • Standard contractual clauses with international service providers
  • Adequacy decisions for countries with equivalent protection standards
  • Binding corporate rules for multinational technology partners
  • Specific consent for transfers when required by law

You can request specific information about data transfers relevant to your account by contacting our privacy team.

Cookies and Website Technology

Our website uses cookies and similar technologies to provide functionality and improve your browsing experience. Here's how we use them and your options.

Essential Cookies

  • Session management for logged-in users
  • Security features preventing unauthorized access
  • Shopping cart functionality for course enrollment
  • Language and accessibility preferences

Analytics and Performance

  • Understanding which pages and features are most useful
  • Identifying technical issues affecting user experience
  • Measuring the effectiveness of our educational content
  • Optimizing website speed and performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. We notify users of significant changes through multiple channels.

How We Notify You

  • Email notifications to registered users
  • Prominent notices on our website homepage
  • Updates in your account dashboard
  • Social media announcements for major changes

We provide at least 30 days notice before significant changes take effect, giving you time to review and understand modifications. Continued use of our services after the notice period indicates acceptance of updated terms.

Privacy Questions and Contact Information

If you have questions about this privacy policy or want to exercise your rights, contact us through any of these methods:

Email: help@techadvancesystems.com
Phone: +886229350527
Address: 106, Taiwan, Taipei City, Da'an District, Lane 83, Shida Rd, 10號1樓
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (Taiwan Standard Time)